FAQs

Why Bitninja?

Ninjas work hard to master a variety of skills to be prepared for any situation. We use that mindset in our business model. We adapt to what the market is demanding. Constantly changing is key to surviving and increasing customer satisfaction.

Bitninjasupply dot com is a print on demand site meaning we create the designs but all the products are fulfilled through vendors when a customer makes a purchase.

Shipping Policy.

FREE SHIPPING on all domestic orders over $60

$7.50 Standard Domestic Shipping orders under $60
$0.00 Domestic Shipping orders over $60

$15.00 Standard International Shipping orders under $60
$7.50 Discounted International Shipping orders over $60

Shipping times vary. Usually 2 weeks but some items may take up to 60 days to receive.  

Returns.

No refunds or exchanges. Everything is printed to order. Email info@bitninjasupply.com if there is a defect or issue with your order.

Print Methods.

Most items are printed using DTG or Direct To Garment printing method. The item is fixed into position and specialized ink jet printer prints the design onto the garment. 

Some items use the Sublimation process. This is wear the design is printed onto a film and then laid over the garment and then heated. 

Material.

We use mostly Polyester blend tees shirts. These are the highest quality. They are soft and will last the longest.

Some of our more economical tees are printed on cotton tees.